To send a command to a charger, follow these steps:
Navigate to the specific charger by using the search filters on the Chargers overview page. Once you find the charger, click on it to go to the Charger detail page.
On the Charger detail page, go to the Commands tab.
Here you will find the most frequently used OCPP commands. For commands that are not visible in the Portal, you can still use our API.
Below is a brief description of each command:
- Reset
OCPP supports two types of Resets - hard and soft. A soft reset allows the charger to finish the running session (if applicable) before resetting. A hard reset is more forceful and is used as a last resort to reset a malfunctioning charger.
- TriggerMessage
This command requests the charger to resend messages that have already been sent, such as BootNotification, DiagnosticsStatusNotification, FirmwareStatusNotification, Heartbeat, MeterValues, and StatusNotification.
- UnlockConnector
Used to remotely unlock a connector, often requested by an EV driver when facing a connector malfunction.
- ChangeAvailability
Allows you to remotely change the status of a connector or charger (when connector ID 0 is used). It is useful when a charger requires maintenance and needs to be set as unavailable temporarily.
- RemoteStart
Used to remotely start a charging session. Requires a valid charge token and is commonly used by mobile apps.
- RemoteStop
Used to remotely stop a running session. Requires the transaction ID of the session. This command is typically used by mobile apps to stop a session or in cases of charger errors when stopping an ongoing session is necessary.
- Configuration
Allows remote editing of technical configuration settings. Note: Use this command only if you understand its implications.
- GetDiagnostics
Used to request the charger to send its technical data to a specified (FTP) destination. Note: Only use this command if you understand its purpose.
- Update Firmware
Used to update the current firmware with a newer version. You can specify a date and time for the update, such as during the night when no charging sessions are running. Note: Only use this command if you understand its implications.